Building Engines is a Service First company. Our solution is delivered as a web-based service. Support is included as part of your monthly license fee. We don't offer silver, gold, and platinum support because we believe every customer deserves the highest level of service and support we can provide. This includes:

• 24x7 live customer support
• Initial and ongoing training tailored to meet the needs of each customer. This includes regularly scheduled training seminars and webinars for your staff, vendors, and occupants. Additional training is also available on request.
• Proactive periodic monitoring and assessment of your application usage to identify and recommend process improvements and help you realize the full potential of the Building Engines property operations and workflow solution

Unlike companies that charge substantial service fees, there are no hidden fees, service contracts, or expensive training charges. Additionally, we back up our application and the service we provide with our industry’s only unconditional 100% Satisfaction Guarantee.

Building Engines Service First Guarantee