Deliver on Your Service Promise!
Building Engines enables you to provide your clients with a branded portal that simplifies the process of submitting requests and makes it easier to access important information, accept, acknowledge, assign and complete client service requests in real time, and notify clients about service as it is delivered.
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Increase Productivity and Get Paid Faster
Significantly reduce the amount of missed phone calls, lost faxes, and duplicate data entry by giving your clients and team access to a central, web-based system.
- Automate work flow, escalations and notifications to support labor costs
- Integrate Building Engines with your accounting system. Get paid faster with an automated and efficient invoicing process
- Reduce paper flow and duplicate data entry
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Gain Real-time Visibility Into Your Operations
Manage your team effectively and provide the levels of service your customers expect with real-time insight into how your business is operating.
- Management “at-a-glance” views into all client and employee activities
- Run reports in real-time
- Assign employee log-ins for restricted access to their assigned work
- Gain visibility into staffing needs and where to allocate resources
- Analyze performance with a detailed reporting suite
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Communicate Easily With Your Field Service Team
Building Engines’ web-enabled and wireless dispatch tools provide you with a robust communications platform to manage your work crews and report on their performance internally and with your clients.
- Use the system internally as a call center application
- Assign and re-assign work and communicate with personnel in real-time via multiple communications methods
- Perform and validate scheduled periodic maintenance or inspection tasks per contract requirements.
- Create, pick up, process, assign or modify work in the field using any smart phone
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Realize a New Revenue Stream Opportunity
Building Engines’ open architecture enables your clients to become independent users while maintaining their original connection to your Building Engines system, and obviates resistance that clients might have to using a proprietary management tool. Create an opportunity to offset your system costs and generate a new profit center by collecting a referral fee from Building Engines!