Streamline the entire work order process
- Make it easy for tenants to submit requests any time via web or mobile app
- Know at-a-glance which items require immediate attention or have been on hold too long
- Quickly track work order status, manage team workloads & more – all from a single view
- Auto-flag duplicate work orders (i.e. multiple requests to fix the same issue) to save time for engineers
Raise the bar for tenant satisfaction
- Assure tenants you’re on the case with visibility into target completion times & status updates
- Auto-prioritize critical requests to ensure work is started (and completed) faster
- Gain insight into tenant satisfaction with real-time feedback & service ratings
Capture billables & simplify invoicing
- Flag common billables to stay on top of charges for labor & materials
- Generate tenant invoices & process payments for chargeable work orders
- Export billables from Prism right to your existing accounting system
Visualize your building operations
Add a new, visual layer to your work order management process.
With Prism Space Management, you can accelerate service completion with digital floor plans that pinpoint where work is needed in a building and map out which jobs your property teams should tackle first.Find Out More
Don’t just meet tenant expectations. Exceed them with Prism work order management.
Mobile-ready for engineers
With both online and offline access, the Prism mobile app is uniquely built to help engineers get the info they need on the go.
Visibility across your portfolio
Property teams can view the full work order picture via status updates, comments, photos, documentation, service costs and more.
AI-powered virtual assistant
Save time and delight occupants with Bengie, a unique virtual chatbot that automates tenant service requests via text.
Bring order to chaos
Move beyond traditional work order management software and processes to reach new levels of efficiency and tenant satisfaction.
Work Order Management Resources
Get more details on how Prism can help you assign, track and complete work orders quicker than ever.
Work Orders Webinar
See how with just a few clicks, Prism Work Order can improve tenant satisfaction, reduce operating expenses, and increase revenue.
From the Blog
Learn how to streamline, prioritize and manage work order requests for max efficiency.
Quickly see how work order management software can keep your building running smoothly and tenant occupancy rates high.
Learn how Flagship Healthcare Properties responds to tenant requests in one minute, improving overall satisfaction.