Rubenstein Partners: How Building Engines Drives a Tenant-First Mindset
Rubenstein Partners owns and operates over 100 office buildings, totaling more than 15 million square feet. The company focuses on investing in office properties and improving its value by enhancing the tenant experience.
Previously, Rubenstein used multiple solutions to manage building operations. While they were able to handle simple work orders, none of the solutions were comprehensive enough to support the high-quality tenant experience at the core of Rubenstein’s success.
Find out how Rubenstein uses Building Engines to:
- Centralize all tenant needs with an online portal
- Improve the accountability of their property management team portfolio-wide
- Monitor tenant satisfaction at-a-glance and spot red flags early
- Ensure no task goes unnoticed with automated escalations and notifications
Read the story to learn how Building Engines has allowed Rubenstein to gain greater visibility across the portfolio, leading to an uptick in tenant satisfaction, work orders, and preventive maintenance task completion rate.