The improved flexibility to capture, report and account for each component of a billable service request ended up saving me almost 10 full days of data management work per year!
Move Beyond Simple Work Order Management
Create a service program by connecting standards of performance and tenant satisfaction with service. Flexibly configure service level priorities, apply response and completion targets, and automate clear notifications and escalations. We have the data that shows tenants love the access to provide feedback at any point along the work order process and proves how applying the full process results in demonstrable service excellence!
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The improved flexibility to capture, report and account for each component of a billable service request ended up saving me almost 10 full days of data management work per year!
We found a flexible team willing to listen to our needs and demands. We used that as an opportunity, and we continually use it, to bounce ideas off of and discuss active marketplace trends.
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