Prism Insights
AI insights for smarter building decisions
Get a real-time view of your portfolio with all your building data in one place. With AI insights, dashboards and tenant feedback built in, you can act faster and improve outcomes.
Understand what’s driving performance across your portfolio
Easily spot what’s working, catch what’s not and take action with Prism Insights. You’ll get clear visibility for every stakeholder, keep your team aligned and continually optimize building operations.
Improve performance where it matters most
Live data that updates every hour
Connect operations to tenant retention
Trace all data back to its source
Meet Prism AI: Smarter insights built for your buildings
Prism AI helps property teams move from reactive work to proactive operations. With instant answers, automated workflows and built-in intelligence, your team can spend less time searching for data and more time getting meaningful work done.
- Get answers and recommendations instantly: Ask questions in plain English and get clear answers with suggested next steps
- Analyze documents in seconds: Turn manuals, contracts and reports into useful insights and troubleshooting guidance
- Work more efficiently without adding staff: Automate routine tasks like data entry and analysis to free up your team’s time
- Stay ahead of issues: Spot patterns in work orders, equipment and maintenance to prevent costly problems before they happen
Turn performance data into better decisions
See how every building is performing
Compare key metrics
Track work order volume, response times and completion rates across buildings and markets to spot trends and gaps.
Identify top performers
See which buildings and teams are leading the way and apply their best practices across your portfolio.
Make smarter vendor decisions
Evaluate performance
Review vendor response times, completion rates and service quality to hold partners accountable.
Track costs and trends
Compare pricing and service patterns over time to make better outsourcing decisions.
Plan ahead with complete visibility
Monitor equipment spend
Track historical spend and upcoming replacement costs to better manage budgets.
Prioritize investments
Use real data to decide where to invest and when, based on performance and risk.
Align resources with real demand
Benchmark workload
Compare staffing levels against work order volume and activity to find imbalances.
Optimize team performance
Adjust resources based on real needs so teams can stay efficient and responsive.
Frequently asked questions
What is Prism Insights?
Prism Insights is a reporting and analytics work flow within Prism that turns your daily operations data into clear dashboards and reports. It helps you understand performance across buildings, teams and vendors—without manual work.
What kind of data does Prism Insights use?
Prism Insights uses live data generated from your day-to-day operations, including work orders, preventive maintenance tasks, inspections and vendor activity. There’s no need to export data or rely on separate tools.
Can I compare performance across buildings or regions?
Yes. You can easily compare key metrics like work order volume, response times and completion rates across buildings, teams and markets to see where performance stands out or needs attention.
Can I customize dashboards for different stakeholders?
Yes. You can tailor dashboards and reports to show the most relevant data for property managers, asset managers and other stakeholders, so everyone gets the insights they need.
Who is Prism Insights designed for?
Prism Insights is designed for property managers, asset managers and tenant coordinators who need clear, reliable data to manage performance and make smarter decisions across their portfolio.
How does Prism AI work with Prism Insights?
Prism AI enhances Prism Insights by helping you go beyond dashboards and reports. You can ask questions about your data in plain English and get instant answers, along with recommendations on what to do next. This makes it easier to understand performance, spot trends and take action faster.
Featured resources
Why work order management breaks down at scale
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The hidden risk of poor COI tracking in CRE
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Understand performance at every level
Get a closer look at how Prism Insights helps you track performance, compare results and make smarter decisions across your portfolio. Book a demo to see how it works with your data and your team.
