Avoid Equipment Failure Before It Happens

Stop reacting. Start preventing.

Emergency repairs cost 3–4x more than scheduled maintenance. Prism Preventive Maintenance helps your team get ahead of equipment failures by bringing every asset, every schedule and every service record into one platform.

Assign tasks, standardize procedures, track completion rates and get AI-optimized maintenance recommendations that keeps your equipment up-and-running.

Smarter preventive maintenance

Comprehensive view of portfolio assets

View, schedule and manage maintenance for every asset across your buildings, with records and real-time status all in one place.

Streamline maintenance across your portfolio

Build consistent preventive maintenance schedules and manage tasks across multiple assets to keep operations running seamlessly.

Empower teams in the field

Give engineers the tools they need to easily update tasks, create work orders and access equipment information from anywhere with Prism Mobile.

Extend equipment life and reduce costs

Stay ahead of equipment issues with proactive maintenance data that tracks completion rates, flags overdue tasks and more.

Level-up your HVAC management

Take preventive maintenance to the next level with unmatched visibility into your HVAC inventory.

See your complete HVAC inventory across your portfolio, including make, model, age and service history
Ensure tenants maintain their HVAC obligations with built-in tenant compliance tracking
Supercharge capital planning with detailed HVAC reports complete with life expectancy data

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Take control of preventive maintenance

One place to manage every piece of equipment

Manage maintenance across your portfolio with complete visibility and control.

View, schedule and assign maintenance for every asset across every building
Store manuals, service histories and maintenance records in one place
Overdue tasks are auto-flagged and escalate automatically so nothing gets missed

Work smarter in the field

Give engineers the solutions they need to work smart and keep equipment running.

Empower engineers to manage & update tasks on-the-go – even offline – with the Prism Mobile app
Link tasks to equipment records so engineers see maintenance histories and know what tools to bring before they start work
Upload ‘how-to’ equipment guides and videos for less experienced staff
Log refrigerant usage and top-offs during preventive maintenance visits

Extend asset lifespan up to 10x

Prolong equipment life and make smarter capital planning decisions with stronger maintenance visibility.

Create consistent maintenance schedules across multiple assets with one click
See when equipment is nearing end-of-life to plan capital investments
Track maintenance completion to prevent costly repairs

AI-powered preventive maintenance

Prism AI connects to your preventive maintenance data, so you get intelligent insights and recommendations tailored to your equipment.

Analyze equipment service histories to spot repeat failures and prioritize repairs based on make, model and age
Turn equipment manuals into step-by-step maintenance instructions your team can follow immediately
Get recommended PM frequencies based on your actual usage data, not manufacturer defaults

“It keeps our maintenance technicians on track. They know when their monthly generator test is. If it’s a weekly test, a monthly test, annual, it helps keep them on track.” 

Audrey Bell, Northwood Office

“Engineers know, before they go to the floor in the building, exactly what they need to bring – what type of filters, what type of belts, the tools they need. It just saves a lot of time.”

Paul Gregoire, Assistant Chief Engineer

Frequently asked questions

What is preventive maintenance in Prism?

Prism Preventive Maintenance helps property teams plan, schedule and track routine maintenance for building equipment across an entire portfolio. Instead of reacting to breakdowns, your team follows consistent schedules that prevent unexpected failures and keep equipment running longer. Prism AI can also analyze your maintenance data and recommend schedule optimizations based on your actual equipment performance.

How does Prism help manage preventive maintenance across multiple buildings?

Prism gives you a single dashboard to view, schedule and assign maintenance tasks for every asset in your portfolio. You can standardize procedures across properties, monitor equipment status in real time and manage work across buildings without switching between systems. Whether you manage five buildings or five hundred, every property operates on the same standard.

Can engineers manage PM tasks in the field?

Yes. Prism Mobile lets engineers update tasks, create work orders, log refrigerant usage and access equipment information from their phone, including when they are offline. Tasks sync automatically when connectivity is restored, so nothing gets lost. Engineers see exactly what they need to bring to each job before they head to the floor.

What equipment data can be stored in Prism?

Teams can store manuals, service histories, maintenance records, photos, warranty documents and refrigerant logs for every piece of equipment. All records are searchable and tied directly to the asset, so your team can access critical information during maintenance, troubleshooting or capital planning without digging through file cabinets or shared drives.

How does preventive maintenance reduce repair costs?

Emergency repairs cost 3–4x more than scheduled maintenance. By following consistent PM schedules and tracking completion rates, property teams catch issues early and prevent the large equipment failures that blow up budgets. Prism AI adds another layer by analyzing your data to identify assets with repeat problems and recommend where to focus resources before failures occur.

How does Prism AI improve preventive maintenance?

Prism AI connects directly to your live operational data. You can ask questions in plain English and get instant answers about completion rates, equipment missing PM schedules, assets with repeat failures and recommended maintenance frequencies. It can also extract maintenance instructions from equipment manuals so your engineers have step-by-step guides without reading through hundreds of pages. Prism AI is powered by JLL Falcon’s 450TB of proprietary CRE data, giving it context that generic AI tools simply do not have.