Tenant and vendor surveys

Stop chasing feedback. Start turning it into action.

Prism Surveys eliminates the manual work of gathering feedback from tenants and vendors. Reach the right people automatically, get responses tied directly to you properties and turn feedback into decisions, all without leaving Prism.

Understand what matters most

Everything you need to gather and act on feedback

Reach the right people every time

Schedule surveys once and let Prism handle the rest. Dynamic audience lists built from live property data update as tenants, vendors and building information change, reducing administrative work and ensuring every survey reaches its intended audience.

Turn responses into meaningful recommendations

Prism AI reviews open-ended comments, highlights recurring themes and surfaces areas that need attention, helping teams prioritize improvements without manual analysis.

Ask the right questions with flexibly survey design

Design questionnaires with ratings, file uploads, conditional logic and more than 12 question types, making it easy to capture the information most relevant to your business.

Understand performance across your portfolio

Connect survey results directly to properties, tenants and vendors to understand how your buildings, services and operations are performing. Track satisfaction over time, benchmark performance across your portfolio and identify opportunities to improve the experiences you deliver.

Frequently asked questions

What is Prism Surveys?

Prism Surveys is a feedback management solution that helps property teams collect and analyze tenant and vendor feedback directly within the Prism platform. It makes it easy to measure satisfaction, identify trends and uncover opportunities for improvement across your portfolio.

Who can I survey with Prism?

Prism Surveys can be used to collect feedback from tenants, vendors and other stakeholders connected to your properties. Because it uses data already stored in Prism, you can target the right audiences without building manual contact lists.

How does Prism Surveys save time?

Prism Surveys automates many of the tasks involved in collecting feedback, including audience management, recurring survey distribution and response analysis. Teams spend less time administering surveys and more time acting on results.

How does Prism AI help analyze survey responses?

Prism AI summarizes large volumes of open-ended feedback and identifies common themes, helping teams quickly understand sentiment and prioritize next steps without manually reviewing every response.

Can I automate recurring surveys?

Yes. Prism Surveys allows you to schedule recurring surveys and use dynamic audience lists that automatically update as tenants, vendors and portfolio data change over time.

Why use Prism Surveys instead of a standalone survey tool?

Unlike standalone survey platforms, Prism Surveys is connected to your property data. Responses can be tied directly to specific buildings, tenants and vendors, giving you more context and helping you make more informed operational decisions.

Start listening at scale

See how Prism Surveys can help you capture valuable input, identify opportunities for improvement and build stronger relationships across every property.