One Mobile App for Complete Property Management

Keep your buildings running, wherever you are

Prism Mobile gives property teams the tools they need to work efficiently, respond quickly and deliver a better tenant experience—no matter where the day takes them.

Mobile solutions built for how property teams work

Instant communications and updates

Property teams and tenants receive real-time notifications at every step, from request received to issue resolved.

Complete tasks in the field

Engineers can update work orders, log inspections and close request on-site without returning to their desks.

Work offline

Capture data in basements, rooftops and mechanical rooms even without internet connectivity. Automatic syncing ensures your information is there when you reconnect.

Tenant experience that works on-the-go

Keep tenants happy and informed with Prism Mobile. Make it easy for them to get the help they need, stay connected and never wonder about the status of a request.

Self-service: Tenants can submit and track service requests from any device without phone calls or emails
Important updates when they matter: Building occupants receive building announcements, emergency alerts and service updates through their preferred channels
Mobile amenity reservations: Book conference rooms, shared spaces and other building resources on demand with real-time availability.
Instant satisfaction feedback: Tenants can rate work orders and share their experience immediately, creating actionable insights to improve service delivery

Prism Mobile gives tenants the fast, reliable experience they deserve.

Explore the Platform

Built for the teams keeping buildings running

The whole workday, handled on mobile

Create work orders, run preventive maintenance and complete inspections without going back to your desk.

Real-time assignments

Teams receive alerts when new requests are assigned based on building, issue type and availability.

Digital checklists

Complete preventive maintenance tasks on mobile devices with step-by step instructions that replace paper logs and clipboards.

Mobile rounds

Conduct inspections on mobile phones using standardized templates for consistent quality.

“The mobile app has been a huge plus for us to be able to send on the go communications as well as logging work orders in real time.”

Jenna Mink, Washington Prime Group

“Our engineering team likes the simplicity of the mobile app. They can have it in their pocket and respond to a work order or create a work order and it makes it easy to manage the process.”

James Hollins, JLL

“The mobile application has been really helpful in allowing our engineers to take their iPad into the field and complete work orders, add their comments to those work orders in real time and it really helps the build back process to ensure that all the information is captured at the time.”

Marco McCartney, JLL

Frequently asked questions

What is Prism Mobile?

Prism Mobile is a mobile app that lets property managers, engineers and tenants access key building operations tools and information on the go, improving communication and responsiveness.

Who can use Prism Mobile?

Prism Mobile is designed for engineers, property managers and tenants—each with access to the tools and workflows they need for their roles.

Can I work in Prism Mobile without internet connectivity?

Yes, you can perform engineering tasks, record data, track billable services and create new work order requests even when offline.

Can tenants choose how they communicate with property teams?

Yes, tenants can connect with engineers or managers through their preferred channels like text, email, Slack and more.

What inventory features does Prism Mobile offer?

You can digitize equipment and materials by scanning QR codes or barcodes to access item details, location, service history, readings and more.