Author: Sarah Fisher
-
Check Out Our New Tenant Satisfaction Module!
Our new tenant satisfaction module introduces a brand new module option for managing tenant satisfaction. This module supports the workflow of proactively reaching out to tenants to gather feedback about request follow up, work completion or any other tenant concerns. This module is available to users of our New Work Order and Preventive Maintenance modules.For…
-
Recapturing Your Voice & When Working Together, Everyone Wins
In last Thursday’s blog, we gave you a test: Go to Google and see how your building’s brand stacks up. We also gave you an example of the messages delivered by the world’s top traffic driver, the web. The results weren’t so good for the building, despite it being a well known class A office…
-
Business Problem #3.1: Getting People into Your Building
With vacancy rates soaring and property values plummeting, costs have gone up while revenue has gone down. That has made for a tumultuous year in the commercial real estate market and many believe it’s not even close to being over for the commercial real estate industry.
-
Strong Tenant Relations & How You Can Influence Your Tenant’s to Stay
“We basically have nothing to sell but the service of our people. Customer service is our top priority ahead of growth, profitability, or selling the next piece of business because putting customer service first will make us the best and the other things will follow.” – Bob Sulentic, President and CEO, Trammell Crow Company In…
-
Strong Tenant Relations & How You Can Influence Your Tenant’s to Stay
“We basically have nothing to sell but the service of our people. Customer service is our top priority ahead of growth, profitability, or selling the next piece of business because putting customer service first will make us the best and the other things will follow.” – Bob Sulentic, President and CEO, Trammell Crow Company In…
-
Strong Tenant Relations & How You Can Influence Your Tenant’s to Stay
“We basically have nothing to sell but the service of our people. Customer service is our top priority ahead of growth, profitability, or selling the next piece of business because putting customer service first will make us the best and the other things will follow.” – Bob Sulentic, President and CEO, Trammell Crow Company In…
-
Business Problem #1: Reduced Staffing
Why are companies like Related Companies moving rapidly to adopt Web-Based Building Operations (WBOM) systems. Simple! Having a WBOM improves upon four key aspects of any building or facilities operations organization: tenant retention & acq