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Sochi Problems: Facility Fails Go Viral

Sochi Problems: Facility Fails Go Viral

Sochi Olympics Building Engineering Fails

If there’s one thing we’ve learned watching the Olympics over the past few weeks, it’s that every mistake made at an event of such significance is magnified and fodder for worldwide ridicule in this age of instant information distribution.

This was certainly true for the Sochi Olympic planning committee with regard to the condition of their facilities as guests, athletes and the press started to arrive for the 2014 Winter Olympics. While we recognize the monumental task that hosting an Olympics is, when you sign up for the right to be the host city, you take on the responsibility to make sure your facilities are up to par, as you are subject to scrutiny unlike anything you’ve ever seen before.

We have seen that Sochi clearly could have benefited from some more time to complete their facilities, but that they also sorely lacked a comprehensive project plan that included risk management activities such as Facility Inspections and Preventive Maintenance schedules that could have saved them a lot of embarrassment. As we have all seen from the pictures floating around the Internet, from missing door handles to missing walls (in the restrooms no less), conditions ranged from hilarious to downright hazardous. Additionally, many of the complaints coming out of Sochi were that there was no outlet or mechanism for people to log their complaints (i.e. a work order system) and general lack of responsiveness.

Building owners and managers should take note: facility risk management works best when you’re not just reacting to unexpected situations. In fact, the most effective risk management programs capture, track information and provide real-time visibility into all types of potential risk, including helping you identify potential problems before they become an embarrassment…or worse. Perhaps if the Sochi committee had the right property & facilities management tools in place, #sochiproblems would haven’t started trending at record speed.

Check out below some of the most-shared facilities snafus that will be forever identified with the 2014 Sochi Olympics:

Sochi Olympics Building Engineering Fails

“My hotel has no water. If restored, the front desk says, ‘do not use on your face because it contains something very dangerous.'” … hours later: “Water restored, sorta. – On the bright side, we now know what “very dangerous face water” looks like.”

Sochi Olympics Building Engineering Fails

“Hallways very dangerous, keep calm and carry on…or trip and fall and hit head.”

Sochi Olympics Building Engineering Fails

“A lot of complaints about the accommodations. This is the foyer of my apartment.”

 

Sochi Olympics Building Engineering Fails

“New plumbing work or extra shower hose?”

 

Sochi Olympics Building Engineering Fails

“Sochi cribs. Check out my couch!”

Sochi Olympics Building Engineering Fails

“I was taking a shower and the door got locked/jammed. With no phone to call for help, I used my bobsled push training to break out. #SochiJailBreak.”

Sochi Olympics Building Engineering Fails

“Found these in place of the toilet. I guess I should start from the bottom drawer.”

Sochi Olympics Building Engineering Fails

“Only shell of toilet, you have no way to flush!”

Sochi Olympics Building Engineering Fails

“How does water take urine away after I use it?”

Sochi Olympics Building Engineering Fails

“Made a lot of new friends this morning!”

Sochi Olympics Building Engineering Fails

“Best seats in the house.”

Sochi Olympics Building Engineering Fails

“The grass isn’t greener on the other side, it’s green where you….paint it.”

 

Protect yourself from (SFS) Sochi Facility Syndrome – click here to contact Building Engines today to learn more about our tools that help you manage your operational risk and provide great customer service!

Leeann Cannon

Building Engines Blog | Leeann Cannon

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