Category: Tenant Experience
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Property amenities: A key driver of commercial real estate occupancy rates
Did you know, property amenities are emerging as a key driver of occupancy rates? Recent data reveals a striking correlation between high-quality amenities and increased tenant satisfaction, ultimately leading to improved commercial real estate occupancy rates. Here’s what you need to know. Commercial real estate occupancy rates A significant 52% of CRE professionals in the…
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How to enhance tenant experience in commercial real estate
When it comes to tenant experience in commercial real estate (CRE), knowing what your tenants want is critical. By enhancing how tenants interact with their work environments, property managers can attract, engage, and retain tenants, ultimately driving asset value. Andrea Petrovic, Solutions Consultant at Building Engines, addressed this crucial topic in a session during the…
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How CRE property teams can improve tenant relationship management
According to a recent survey from Building Engines and BOMA, 61% of commercial real estate (CRE) professionals are seeing more companies/tenants transition back to the office full time. As buildings continue to grow occupancy, the need for a robust tenant experience strategy has never been greater. Learn what the data shows, and then take actionable…
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CRE.Converge: The evolution of amenities in office and industrial spaces
CRE.Converge was earlier this month – an event bringing together some of the brightest minds in the commercial real estate (CRE) industry – and the Building Engines team had the pleasure of attending. One notable event at the conference was the session, “The evolution of amenities in office and industrial spaces.” And the insights…
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How to measure tenant satisfaction: 4 best practices for success
Tenants are at the center of every building. And their satisfaction rates can help determine the success of a commercial real estate (CRE) property. One simple way to track tenant satisfaction is through surveys. Surveys provide data on what tenants think of your property. And by collecting this tenant data, CRE owners and operators can…
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BOMA 2023: It’s on property teams to provide a better tenant experience
This past week, Building Engines flew to Kansas City to attend the BOMA 2023 International Conference & Expo. Our team was joined by 300 other commercial real estate (CRE) experts from around the country. Most notably, Brynn Hogan, Director of Product Management, Building Engines, and Anastacia Anderson, VP Investor Partnerships, Flex by JLL. The two…
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BOMA Conference 2023 pre-show insights: CRE success in the hybrid work era
It’s no secret that the business world has shifted toward a blend of in-office and remote work—the hybrid work era. This significant shift has profound implications for commercial real estate (CRE), influencing everything from space utilization to tenant expectations. The concern for property teams is whether tenants will want to shrink their space needs—or whether…
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Going beyond the lease: The ROI of investing in tenant satisfaction
Improving tenant satisfaction is a top priority for property managers, especially as the workplace continues to evolve. There are several ways a commercial property manager can go above and beyond to improve tenant satisfaction. The goal is to build a strong, positive relationship with tenants, ensuring they feel valued and heard. How can your property…
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How to improve response time to tenant work order requests
Is your team slow to respond to tenant work order requests? If so, continue reading to learn three ways to improve response time to tenant work orders. When tenants have a problem, they expect it to be fixed immediately. If it takes days or weeks for your team to fix even simple problems, your property…
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How can proptech enhance CRE tenant experience in office buildings?
“There’s a big role technology plays in boosting the overall tenant experience,” said Shelly Just, Associate Vice President, Global Implementation, HqO, in the recent webinar, “Tips to Enhance Tenant Experience & Grow Occupancy in Office Buildings.” The discussion addressed many pain points commercial real estate (CRE) property owners and operators face surrounding CRE tenant…