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Building Engine

Login to your product

Platform
  • Prism Insights
  • Prism Mobile
  • Prism AI
  • Tour the Platform
Packages
Prism Operations
  • Work Orders
  • Bid Management
  • Preventative Maintenance
  • Tenant Compliance
  • Inspections
  • Prism Plans
  • Incidents
  • Building Communications
  • Insurance
  • Surveys
  • Contract Management
Prism Experience
  • Resource Reservation
  • Visitor Access
Advanced Capabilities
  • Space Management Services
  • HVAC Inventory Services
  • HqO integration
  • Jones integration
Solutions
By Property
  • Commercial Office
  • Retail
  • Industrial
By Role
  • Property Managers
  • Engineers
  • Owners & Asset Managers
  • Tenants
Partners
  • Partner Directory
  • Become a Partner
Resources
  • Success Stories
  • Learning Center
  • Proptech Explainers
  • Blog
  • FAQs
Company
  • Our Story
  • Careers
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See Pricing Get A Demo

Prism Operations

Take control of every task your building needs

Property teams don’t need more tools. They need better results. Prism Operations brings teams, tenants and vendors together in one platform to automate routine work, surface operational insights and help drive stronger NOI.

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One platform. Better operational results.

Work more efficiently

Automate routine tasks and reduce manual work so teams can focus on higher-value priorities.

Stay proactive

Prevent issues before they disrupt operations with planned maintenance and inspections.

Capture more revenue

Capture more billable services and reduce revenue leakage with automated tracking.

Gain actionable insights

Powerful AI built for CRE operations turns your operational data into fast insights and recommendations you can act on.

Everything you need to run better buildings

Connect the people, processes and data behind your buildings with purpose-built tools that help teams operate with confidence.

Work Orders

Resolve issues faster with intelligent routing, mobile updates and real-time tracking.

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Preventive Maintenance

Reduce downtime and extend asset life with automated maintenance schedules.

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Inspections

Standardize property inspections and capture findings from anywhere.

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Incidents

Track incidents, document resolutions and improve operational visibility.

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Insurance

Track insurance documents, monitor expirations and keep vendors and tenants compliant.

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Contract Management

Keep contracts organized, accessible and connected to daily operations.

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Bid Management

Simplify vendor bidding and make more informed purchasing decisions.

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Tenant Compliance

Monitor requirements, reduce risk with powerful solutions that ensure tenants are keeping up with their lease obligations.

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Plans

Access current floor plans, locate work faster and keep space information organized in one place.

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Building Communications

Keep tenants informed with communication tools that make it easy to share updates, send alerts and manage building-wide messaging from one place.

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Surveys

Gather actionable tenant and vendor feedback and get AI-powered summaries.

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“Rather than using two, three or four tools, we’re just using one tool to streamline that process.”
Chris Pinelli, Director of Property Management
Read Case Study
“Response time has improved with Prism. We’ve taken the turnaround time from 48 hours down to 24 hours.”
General Manager, Blanchard Plaza (Beacon Capital)
Read Case Study

Frequently asked questions

What is Prism Operations?

Prism Operations is a commercial real estate operations platform that helps property teams manage work orders, preventive maintenance, inspections, compliance, vendors and more from one system.

Who is Prism Operations designed for?

Prism Operations is built for property managers, engineering teams, operations leaders and asset managers responsible for office, retail, industrial and mixed-use portfolios.

What features are included in Prism Operations?

Prism Operations includes work orders, preventive maintenance, inspections, incident management, insurance tracking, contract management, bid management, tenant compliance and surveys.

How does Prism Operations improve NOI?

Prism helps reduce operating costs through proactive maintenance, recover missed revenue through automated billbacks and improve tenant satisfaction through faster, more efficient service.

Can Prism Operations support multiple properties and portfolios?

Yes. Prism is designed to scale across portfolios of all sizes, providing consistent workflows, reporting and visibility across every property.

What makes Prism Operations different from other operations platforms?

Prism combines more than 20 years of CRE operations expertise, AI trained on JLL Falcon’s proprietary real estate data and proven performance across more than 55,000 buildings.

Featured resources

Building Operations Operations & Management

5 Ways CRE teams can reduce manual work across inspections and maintenance

Introduction Inspections and maintenance are some of the most routine…

Building Operations Operations & Management

Why work order management breaks down at scale

Introduction When work order management breaks down, the effects are…

Building Operations Operations & Management

What CRE teams miss when managing compliance manually

Introduction Compliance in commercial real estate is rarely tied to…

Ready to take control of building operations?

See why leading property teams trust Prism to manage the work behind more than 6 billion square feet of commercial real estate.

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Building Engine

We build software that improves operations and performance across the world’s most successful commercial real estate portfolios.

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