One platform. Better operational results.
Everything you need to run better buildings
Connect the people, processes and data behind your buildings with purpose-built tools that help teams operate with confidence.

Work Orders
Resolve issues faster with intelligent routing, mobile updates and real-time tracking.

Preventive Maintenance
Reduce downtime and extend asset life with automated maintenance schedules.



Insurance
Track insurance documents, monitor expirations and keep vendors and tenants compliant.

Contract Management
Keep contracts organized, accessible and connected to daily operations.


Tenant Compliance
Monitor requirements, reduce risk with powerful solutions that ensure tenants are keeping up with their lease obligations.

Plans
Access current floor plans, locate work faster and keep space information organized in one place.

Building Communications
Keep tenants informed with communication tools that make it easy to share updates, send alerts and manage building-wide messaging from one place.

Frequently asked questions
What is Prism Operations?
Prism Operations is a commercial real estate operations platform that helps property teams manage work orders, preventive maintenance, inspections, compliance, vendors and more from one system.
Who is Prism Operations designed for?
Prism Operations is built for property managers, engineering teams, operations leaders and asset managers responsible for office, retail, industrial and mixed-use portfolios.
What features are included in Prism Operations?
Prism Operations includes work orders, preventive maintenance, inspections, incident management, insurance tracking, contract management, bid management, tenant compliance and surveys.
How does Prism Operations improve NOI?
Prism helps reduce operating costs through proactive maintenance, recover missed revenue through automated billbacks and improve tenant satisfaction through faster, more efficient service.
Can Prism Operations support multiple properties and portfolios?
Yes. Prism is designed to scale across portfolios of all sizes, providing consistent workflows, reporting and visibility across every property.
What makes Prism Operations different from other operations platforms?
Prism combines more than 20 years of CRE operations expertise, AI trained on JLL Falcon’s proprietary real estate data and proven performance across more than 55,000 buildings.
Featured resources
5 Ways CRE teams can reduce manual work across inspections and maintenance
Introduction Inspections and maintenance are some of the most routine…
Why work order management breaks down at scale
Introduction When work order management breaks down, the effects are…
What CRE teams miss when managing compliance manually
Introduction Compliance in commercial real estate is rarely tied to…






