The State of Commercial Real Estate Operations

Building Engines presents original benchmarking research for CRE Owners and Property Managers

All businesses, including Commercial Real Estate, are in a state of transformation, led by a digital and customer revolution. In these dynamic times, best-in-class operations can provide a sustained and measurable advantage.

But, which practices exemplify “best-in-class” and which are merely the cost of entry in a high-stakes marketplace?

Find out in the inaugural State of CRE Operations Report, a comprehensive analysis of over 500 CRE properties and 900 professionals across North America. This study identifies best-in-class operations practices that drive meaningful asset value across:

  • Customer service and tenant satisfaction
  • Financial efficiency
  • Communications & marketing
  • Maintenance
  • Amenities
  • Security & risk management
  • Certifications & awards

The research also details the current outlook of CRE professionals including perspectives about their roles and priorities.

Learn which operational practices lead to competitive differentiation, and benchmark yourself against your peers in these 7 critical categories. Understanding and emulating these practices can help every property drive more value from its operations in the quest to become measurably better.

Download the Report

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