AI property management

Enterprise AI for your commercial real estate portfolio

Prism AI turns your operational data and documents into strategic insights and smart recommendations through simple, conversational questions.

See Prism AI In Action

Transform the way you operate

Prism AI offers instant answers, automated workflows and predictive insights that help teams work smarter and focus on what matters most.

Data-driven recommendations

Ask questions like “what was the average work order response time last month?” and Prism AI will answer and suggest ways to improve.

Fast document analysis

Get troubleshooting advice from equipment manuals, compare inspection reports to see outstanding issues or review vendor contracts to flag billing issues.

Boost efficiency without more staff

Automate tasks like invoice entry and data analysis so your teams can get more done without adding headcount.

Stay ahead with predictive intelligence

Prism AI analyzes work order patterns, equipment performance and maintenance schedules to catch issues before they become costly repairs.

Not all AI is created equal

Prism AI was designed to understand commercial real estate, so you get useful answers on the first try.

Unmatched expertise

Prism AI is built on the first AI platform designed for commercial real estate and connected to your operations data, so you can go from insights to action faster than ever.

Specialized knowledge

Prism AI is trained on proprietary CRE data, so it knows concepts like tenant compliance obligations and provides contextual recommendations grounded in how commercial buildings operate.

Convenient and integrated

No exporting data or uploading files to other software. Prism AI is natively connected to your work orders, PM schedules, equipment records, documents and more.

A new era of AI innovation

Prism AI is built on JLL Falcon, an AI platform that integrates the industry’s highest quality, most complete data with the latest generation AI models.

450 TB

Proprietary CRE data

200 years

CRE knowledge and expertise behind every answer

AI you can trust with your portfolio data

Prism AI meets the security, compliance and deployment standards that enterprise property teams require, with none of the complexity that typically comes with adopting AI.

Robust data protection

Prism AI is Soc 2 Type II certified with AES 256 encryption and complete data segregation. Your property, tenant and financial data is never shared across organizations or used to train AI models. All inactive conversations are deleted after 32 days.

Fast, predictable deployments

No month-long roll-outs or expensive fees. Prism AI activates instantly as a work flow, without custom integrations, specialized training or hidden costs.

Frequently asked questions

What is Prism AI?

Prism AI is an AI-powered work flow within the Prism platform that turns your property documents and operational data into strategic insights, recommendations and automated actions. It’s purpose-built for commercial real estate operations and powered by the first enterprise AI platform designed specifically for CRE.

How is Prism AI different from using ChatGPT or other AI tools?

Generic AI tools don’t understand CRE operations, so you tend to get smart-sounding answers that miss critical nuances like tenant compliance clauses or CAM reconciliations. They also aren’t connected to your data, which means you have to export files, upload them and copy answers back every time you want an insight. And most consumer AI tools can’t guarantee that your lease terms and financial details won’t end up in someone else’s training data. Prism AI solves all three of these problems because it’s built on JLL Falcon, trained on proprietary CRE data, natively connected to your Prism environment and fully SOC 2 Type II certified with complete data segregation.

What kind of data can Prism AI use?

Prism AI can analyze documents stored in Prism, including leases, COIs, vendor contracts, inspection reports, equipment manuals and invoices. It also connects to your live operational data, so you can ask questions about work orders, preventive maintenance schedules, equipment records and tenant satisfaction scores. You can even chain requests, like “optimize my PM schedules for 78 Main Street and tell me which equipment doesn’t have a schedule.”

Is my data secure with Prism AI?

Yes. Prism AI is SOC 2 Type II certified and built on AWS with AES-256 encryption at rest and TLS 1.2+ in transit. Your data is completely segregated from other organizations and is never used to train AI models. All inactive conversations are deleted after 32 days. Prism AI also supports GDPR, CCPA and Single Sign-On with Office 365, Active Directory and Okta.

How can I start using Prism AI?

You can request a demo or contact us to see how the tool works and how it can be applied to your operations.

Is Prism AI part of the broader Prism platform?

Yes. Prism AI is an add-on work flow within the Prism platform that extends your analytics and decision-making capabilities. It’s a straightforward addition to your existing Prism subscription. Contact us or request a demo to learn about pricing and availability.