Author: Building Engines
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13 Reasons Property Management Software is Essential to Modern Operations
A while back we wrote a post covering ‘7 Reasons Why I Need Property Management Software,’ covering the emerging acceptance of building operations software and technology in the commercial real estate (CRE) industry. Since then, the CRE Tech space has continued to grow. In 2015 alone, CRE Tech startups raised over $1.7 billion, according to…
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The Top CRE Tech Disruptors of 2016 (So Far)
When it comes to industries that utilize leading technology, commercial real estate (CRE) is hardly one that comes to mind. However, the one universal constant is change, and commercial real estate is no exception. Leading CRE Tech companies are driving industry change in a big way. And while we at Building Engines consider ourselves to…
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7 Ways for Property Managers to Dance Their Stress Away
Do you ever have those days when you just want to smash a guitar like Meatloaf’s “Bat Out of Hell?” Or maybe Witchy Woman describe you better? “A restless spirit on an endless flight.” Well you can always do like Daniel Powter, “Stand in the line just to hear the new low” and feel sorry…
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Benchmark Survey Report: Tenant Relationship Management
How well do commercial real estate (CRE) professionals understand their tenants, and how do they manage their relationships? Building Engines surveyed over 300 CRE professionals within a wide range of industry segments; including commercial office, medical office, industrial, retail, and others; to find out. We broke down and analyzed the data, and compiled our…
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Here is a Quick Way to Fast Track Your PM Tasks
Preventive Maintenance Debt (also known as PM Debt) is an all too real threat to the success of property management teams everywhere, because of its paralyzing effect on operations once tasks begin to pile up. In many ways, PM Debt is much like its remote cousin, financial debt. Once debt starts to accrue, it can…
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Are YOU a Customer Service PRO?
Customer service skills are an essential part of property management. They’re what makes a “satisfactory” service experience an extraordinary one. And in a market where office space and amenities are somewhat commonplace, you need to do everything you can to stand out. So, what can you do to improve your customer service skills, and in…
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Are Shared Office Spaces Really Worth It?
Shared office spaces, or co-sharing offices, are all the rage these days. We’ve known for a while that coffee shops like Starbucks are a big hit with bootstrapping startups, but the rise of companies like Regus, Boston-based Workbar, and the a recent report that WeWork, an office rental company, is being valued at $16 billion,…
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How to Handle Negative Tenant Feedback like a Boss
As a property manager, or building engineer, have you ever found yourself in a situation where you were stuck face-to-face with an upset tenant? You know the position. The tenant is upset about the space’s heating unit not switching off soon enough (justifiable – no one likes to be hot), the same lightbulb keeps blowing…
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Re-think Service Delivery: Setting Priorities & Benchmarks
See The Tools From the Video in Action! Building Engines helps you move beyond traditional work order management, and improve tenant service using the power of automation, mobile technology and real, actionable data.
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Your Tenants Want This.
In my sales training, I’ve learned how to handle common concerns: Fear of Change. Competition. Cost. But there’s one ‘concern’ from my commercial office audience that I have a hard time with and it’s to the tune of: “we don’t want to give our tenants online access because we value our face-to-face interactions and phone…