It’s a new year and new you – with the same need to improve operations and tenant service. As we shelf 2012 and delve into 2013, here’s a look back at our most popular educational content and resources from the past year.
The top content enjoyed by your peers:
Checklist: Best Practices for a Tenant Service Delivery Program
A cheat sheet to improve property performance, keep tenants happy, and ultimately make your building more attractive that the competitor next door.
Webinar: Conquering the Code – Assessing the Condition of Your Fire & Life Safety Systems
Peter Harrod, VP of Code Consulting and Fire Engineering at Cosentini Associates, shares how to recognize deficiencies in your equipment, identify code violations, and plan the changes that will attract and retain tenants, mitigate risk and position your property for resale.
Blog Post: The Secret to Mobile Property Management
In order to create true unity between a mobile device and an organization’s workflow, the technology must support it – at all time. Here’s the key to a mobile strategy that empowers your team with accurate and timely data.
Benchmark Survey Report: Service Responsiveness
Service responsiveness is critical to a positive tenant experience. How does your service compare to that of your peers and industry top performers? This compilation report aggregates responses and identifies Best Practices you may want to consider.
Building Engines Kit: Emergency Preparedness
Don’t wait until you are hit by a Black Swan Event – take steps to prepare your building before the unexpected occurs. Assess your readiness with a checklist, blog posts, webinar and more.
Get ready for the year to come!
Register free for the 2013 Real Estate Operations Masters Series and receive automatic registration for webinars, on-demand content, and best practices on a variety of operations topics.
