Category: CRE Trends

For all today’s trendy talk about “authentic” travel experiences—staying off the beaten path, seeing the grittier side of cities, eating where the locals eat, etc.—sometimes it’s fun to embrace being just being an authentic tourist. That’s what I did a couple of weeks back on a weekend getaway with my wife* to one of our…

A while back we wrote a post covering ‘7 Reasons Why I Need Property Management Software,’ covering the emerging acceptance of building operations software and technology in the commercial real estate (CRE) industry. Since then, the CRE Tech space has continued to grow. In 2015 alone, CRE Tech startups raised over $1.7 billion, according to…

Are you an office worker? If so, you spend half of your waking weekdays in an environment over which you have little influence or control – your office building. You aren’t alone. Office workers fit into 76 differing occupations and account for one-fifth of the US workforce, or thirty million people of a total one-hundred…

Customer service skills are an essential part of property management. They’re what makes a “satisfactory” service experience an extraordinary one. And in a market where office space and amenities are somewhat commonplace, you need to do everything you can to stand out. So, what can you do to improve your customer service skills, and in…

In my sales training, I’ve learned how to handle common concerns: Fear of Change. Competition. Cost. But there’s one ‘concern’ from my commercial office audience that I have a hard time with and it’s to the tune of: “we don’t want to give our tenants online access because we value our face-to-face interactions and phone…