Category: CRE Trends
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What Are You Really Buying From Me?
While it’s not a new question, it’s an important one to revisit. At Building Engines, we sell software. Specifically, web-based operations and workflow management software to people who own and manage buildings. But software is not what our customers really purchase. What they are really buying is something that makes their jobs easier, allows them to…
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Security Is The New NOI
Commercial real estate is undergoing one of its steepest value declines in memory. There is very limited capital. Underwriting is tight, if not non-existent. Occupancy rates are plummeting and with them cash flows, net operating incomes, demand for space and, finally, asset values. For owners and managers today, that means leaner and more efficient operations…
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Customer Support: What Can your Phone Do for You?
I am the first to admit that I have a tendency to avoid the phone. Of course, this is ironic considering I’ve built a career around talking on one, but in an age where I can email, instant message, text message, and Google, I often pride myself in finding clever new ways to avoid picking…
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Managing People who Manage Buildings: Are you holding your team back?
I recently attended an industry trade show for one of the markets we serve that uses our web-based operations platform to help manage building maintenance and other related tasks. The facility manager of a fairly large organization expressed interest in hearing how we might be able to help them improve the efficiency of their maintenance…