Would you listen to property management professionals who could boast over 90% occupancy in their buildings? We would and we did and we’re here to share our results!
We surveyed top performers in property & tenant management for their general beliefs, current processes and opinions of best practices around service responsiveness. What we found might surprise you!
It was no surprise that the vast majority of top performers consider tenant service and responsiveness a market differentiator – 92% agreed with that statement. Service responsiveness is not only critical to tenant retention and attraction, but also to protection against litigation. A fast response time means fast advice, fast action and fast damage mitigation. You know it’s important, so how do you now improve it?
From our compilation report and inspection of top performers, here are eight best practices demonstrated by the best-in-class buildings:
Get the full Service Responsiveness Benchmark Report for free with industry standards and best practices!
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