CRE Property Management Software

Unlock real results for your properties, teams and tenants

Property teams are tasked with a lot: work orders, tenant requests, vendor contracts, compliance tracking and the constant pressure to prove value to ownership. But when data lives in different systems, tenant requests get missed, charges go unbilled and reports take hours to assemble.

Prism is your operations command center that brings everything together, so work gets done faster, vendors are held accountable and you get the AI-powered insights you need to manage operations proactively.

Turn great service into greater results

95 %

Tenant satisfaction rates

50 %

Improved service efficiency

10 %

Increased billable services revenue

The difference Prism makes across your portfolio

More efficient daily operations

Route work orders to the right person, track every request and give engineers mobile access to the tools the need while they’re on the move.

Increased revenue

Track billable work and automatically invoice tenants for services, amenities and resources without extra effort.

Quick access to insights

Get fast answers with easy-to-read performance dashboards, tenant satisfaction scores and executive ready reports.

Reduce risk

Manage and track COIs in one place to stay compliant and reduce risk across your buildings.

Stay one step ahead with Prism AI

Prism AI gives you instant answers about what’s happening across your buildings, so you can make faster decisions with confidence. Just ask a question and get clear insights, recommended actions and the context you need—without digging through reports or switching between systems. It helps you move from reacting to issues to staying one step ahead.

Ask questions about work orders, maintenance, equipment and documents—and get answers in seconds
Catch issues early with AI that spots patterns and flags risks before they become costly problems
Review contracts, invoices and leases faster to stay compliant and avoid billing errors

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The platform behind smarter property management

Manage every task that keeps your building running

Prism brings your day-to-day property management responsibilities into one place so you can stay organized, reduce manual work and keep everything running as it should.

Keep work moving without delays

Work orders route to the right engineer automatically, status updates happen in real time from the field and tenants get notified at every step.

Stay ahead of maintenance issues

Preventive maintenance schedules, HVAC inventory tracking and mobile inspections help your team shift from firefighting to planned, predictable operations.

Deliver the kind of services that makes tenants renew

Prism makes it easy to create a smooth, responsive experience for tenants while reducing the day-to-day workload on your team.

Give tenants a modern, self-service experience

Tenants submit requests, book conference rooms, reserve amenities and check in visitors on their own, all with a modern tenant interface.

See the connection between service quality and retention

Tenant satisfaction analytics tied to specific work orders, teams and buildings help you spot problems before they affect renewals.

Stay compliant and reduce risk across every building

Prism gives you full visibility into insurance coverage, vendor compliance and tenant obligations across your portfolio — with automated alerts so gaps don’t sneak past you.

Centralized COI tracking

Automated alerts flag expiring coverage and non-compliant vendors before work starts.

Document incidents with the detail that matters

Capture photos, create detailed reports and store and manage all documents in one place to ensure your clients are protected.

Get the most out of every square foot

Prism’s space tools give you interactive plans, professional measurement services and the spatial data needed to lease space faster.

Understand how space is being used

Digital floor plans help visualize operations data and evaluate tenant configurations on-demand.

Maximize rentable square footage

Professional measurement services ensure your SF calculations are accurate so you’re not leaving revenue on the table.

Manage vendors with more control and less risk

Prism helps you keep vendors organized, accountable and compliant so work gets done right and nothing falls through the cracks.

Keep vendor work on track

Assign, track and manage vendor tasks alongside your team’s work so you always know what’s getting done.

Reduce risk across your vendor network

Manage contracts, COIs and requirements in one place with clear visibility and fewer manual follow-ups.

“I think Prism has helped our properties by allowing our property managers to really understand what’s going on at the properties, to have a good understanding of what’s happening with equipment, with certain aspects of any repair and maintenance and to plan accordingly for the future.”

John Stanley, JLL

“To achieve connection has been a huge goal of our company over the last year and we are all speaking the same language by utilizing Prism. We have multiple departments ranging from construction specialty leasing to project or property management all using the same tool, which helps to achieve a greater goal of collaborating under one platform.”

Jenna Mink, Washington Prime Group

“We run an extremely efficient organization today that’s powered off of Prism and its ability to provide the data that we need.”

Jeff Hicks, Kidder Mathews

Frequently asked questions

What is Prism, and how does it help commercial real estate property managers?

Prism is a building operations platform that brings your work orders, maintenance, tenant communications, vendor management, compliance tracking and reporting into one place. It’s built specifically for property managers, so it’s designed around the work you actually do every day.

Can Prism work across multiple properties?

Yes. Prism scales from a single building to a global portfolio. You get consistent processes, standardized data and centralized visibility across every property you manage — plus the flexibility to handle building-specific requirements when different owners need different things.

Is it easy for my team to use Prism?

It is. Prism was designed for property teams, not IT departments. The interface is clean and intuitive, engineers can do everything from the mobile app, and most teams are productive within days of going live. As one customer put it: “It’s so easy a five-year-old can use it.” (Robert Pender, ESRT)

What is Prism AI and how does it help me?

Prism AI lets you ask questions about your buildings in plain English and get answers in seconds. Instead of pulling data from multiple systems and building a report manually, you ask something like “what’s the average work order completion time across my portfolio this month?” and get the answer with recommended actions. It’s built on 450TB of proprietary CRE data, so the insights are specific to commercial real estate — not generic.

How long does it take to get started?

Implementation timelines depend on your portfolio size and complexity, but our team handles data migration with automated tools, configures Prism to your workflows and trains your team through a structured onboarding process. We’ve completed thousands of successful deployments — your team won’t be left figuring it out alone.