Author: Kyle Maikath
-
Why are you calling me Mr. Account Manager?
What does Account Management mean and what do Account Managers do? The role of the Account Manager in many organizations is neither clearly understood nor properly executed. He/ she is often someone who does not seem to clearly fit into a prescribed department. The Sales Team provides a clear cut function – to sell goods…
-
Catch More Flies with Honey than Vinegar
Having a positive relationship with a client or vendor doesn’t necessarily mean becoming their best friend, but it does require establishing some of the building blocks of basic friendship. When a client needs additional service, a speedy turnaround, last-minute changes or something else that involves the vendor going out of their way to make an…
-
Keep it Simple Stupid (KISS): The Strategy for Solving Problems
Occam’s Razor is the principle that “entities must not be multiplied beyond necessity.” In other words, the simplest explanation or strategy tends to be the best one. Despite the simplicity of this principle, it is frequently strayed from. Even when attacking a problem with this theory in mind, after a few minutes of failure or…
-
New Year’s Resolutions
Most of us have made a New Year’s Resolution at some point in our lives. These resolutions typically focus on personal issues such as eating healthier, getting more exercise, or quitting smoking. They are typically goals that we would like to achieve, but we often fail to put a plan in place that allows us…
-
“WE’RE ALL IN THIS TOGETHER!”
It’s been 20 years since Clark Griswold uttered those famous words; actually, he did it laced with expletives and at the top of his lungs – but for our purposes – the summary will suffice. While much has changed since 1989, the concept still rings true today. The holiday season is one that is full…
-
Flexible Attitudes and Open Minds are Here to Stay
I remember my first day of college well. I was 18 years old and wet behind the ears but I was eager to learn the skill sets necessary to succeed in the “real world.” On my first day of orientation, after getting a roommate and a dorm room, I was instructed to go over to…
-
Play Nice in the Sandbox
Synergy is a term used to describe a situation in which different entities cooperate advantageously – resulting in an improved final outcome. Simply put, it means that the whole is greater than the sum of the individual parts. Opportunities to achieve synergy are presented every day and in all walks of life. People and businesses…