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Author: Scott Sidman

  • A “Fitbit for Your Building”

    I didn’t fully know what to expect when we launched our CRE Tech Talks podcast series earlier this year.  I wasn’t completely sure if we’d find enough people interested in participating, or of course, whether anyone would really want to listen. Like most things, you don’t really know until you give it a try.  And…

  • Market Swings, Coffee & Tenant Communications

    And if you’re like me and have family members (read: mothers and work-age children) who depend on you for guidance, or turn to you in fear or to vent, then you’ve probably had some recent conversations where you’ve said things like “stay calm, there’s no need to panic,  now is the not the time to…

  • Assessing Your Approach to CRE Customer Service

    It’s a pretty safe bet that every company, regardless of what they sell, makes extravagant claims of the customer service they offer. “Best in the business” is a claim we have all heard, or made. “We deliver crappy customer service,” said no salesperson ever!

  • CRE Tech Startups: Timing is Everything

    As a 14 year old technology “startup,” we regularly have conversations about our company’s history, trajectory and in particular, the factors that have led to our success and longevity.

  • Takeaways from IREM NYC 2015

    If it’s March, it means that we’re finally heading out of winter (please) and it’s also time for the IREM Asset & Property Management Conference in New York. Building Engines was proud to continue our support of the event as a sponsor and I had the privilege again to participate as a panelist – and…

  • A CRE Social Strategy is Not an Option

    A reality of the joy of business travel (note sarcastic tone here), especially in the winter, are the inevitable flight delays, missed connections and cancellations. Getting stuck in one of these situations usually results in a mad dash with your fellow travelers to the customer service desk or taking your place in on-hold hell while…

  • Risk & Reward…or Not.

    As I continue to bask in the afterglow of the incredible New England Patriots Super Bowl victory (#4 in case you’ve lost count), there are many post-game thoughts swirling in my head, including those related to the many decisions and choices made during this game – and games of this magnitude – and their impact…

  • Je suis Charlie

    It’s not that we really need more reminders of the increasing complexities of the world we live in, but the horrific terrorist acts in Paris last week reverberated across the Globe in what felt like a new and profound way.

  • Navigating the Rocky Waters of App Updates: Is Your Software Provider Prepared for Action?

    As our use of smartphones and tablets – and the business apps we use on them – continues to increase, our need for those apps to be available and functioning is becoming more and more “mission critical.”

  • Maybe all Trends Really Do Start in the West?

    That’s what they say about fashion and food anyway. But after having the opportunity to attend and participate in the recent IREM Asset & Property Management Symposium in San Francisco, it may just have some truth for real estate as well.