It can be very frustrating when you don’t see eye to eye with someone. Whether it’s a difference of opinion between friends, an argument between rivals, or a dispute between a vendor and client, when people are not in agreement, tempers can flare and emotions can get the best of almost anyone. Before blowing off the handle, it’s important to think carefully about the big picture and not jump to rash decisions. In moments of adversity and frustration, try to think of these 5 simple rules:
1) Consider all the Facts
Don’t jump to conclusions before having done all the necessary homework to see the big picture and understand all the variables. Don’t rush…make sure that you’ve considered every angle and have all pieces of the puzzle before you try to put it together.
2) Picture the Problem from the Other Person’s Point of View
Really try hard to put yourself in the other person’s shoes and imagine what you would say if you were being dealt the information or pitch that you are about to deliver. Is it believable? Would you be amendable to what is being proposed? Don’t forget to really listen to what the other person has to say.
3) Make Sure You’ve Explained Yourself Well
Your argument or point of view may be so obvious to you and so well thought out in your head that you might not take the time to calmly and slowly explain your opinion. Most people assume that everyone is following point #2 above – they probably aren’t. If you find yourself hitting a wall…stop. Take a deep breath and declare that you are guilty of not explaining yourself well. This admission of guilt will help to bring the other person’s guard down and help you to work cooperatively rather than antagonistically
4) Sell Your Opinion
Remember that you want your opinion or point of view to be adopted by your adversary. A little salesmanship goes along way when trying to get your point across.
In many situations a perfect solution for both parties may not be possible. Compromise is an important element in order to arrive at a resolution. Remember, it’s better to get 80% there than to walk away mad.
In the end, you aren’t always going to see eye to eye with everyone, but with a little hard work and a lot of patience, you can almost always get close.