The Tenant Experience Gap

Building Managers and Tenants Look at the Future through Different Eyes

Are tenants and building management on the same page?  

Many times, property owners and managers make decisions about factors impacting the tenants’ experience based on speculation, not fact. But, CRE teams simply can’t afford to guess what tenants want - the stakes are too high.  

Building Engines surveyed hundreds of property management professionals and office workers in order to uncover what tenants expect and want from the buildings they work in. We learned what the future of the tenant experience should look like – in their words.  

Download the full report to learn: 

  • The gap between what property teams prioritize – and what tenants really need 
  • How tenants want to communicate with building management 
  • Which amenities contribute most to a positive tenant experience 

We've covered key areas of CRE operations including communication, security, amenities and investments, and property management talent. Download now and find out what truly matters to CRE tenants – and where property teams fall short.  

The Tenant Experience Gap