Work Order Management Software

Increase the efficiency of your property team and deliver a better building experience for everyone with our work order management module.

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Exceptions based management

Know at-a-glance if there is anything that needs your attention, like work that hasn’t been picked up, items on hold too long or engineers with too much work.

Screenshot for "Exceptions based management"

On-time delivery

Set targets for on-time completion by priority and monitor success so you can overachieve service to your tenants.

Screenshot for "On-time delivery"

Real-time feedback

Automatically ask tenants to rate their satisfaction with service delivery.

Screenshot for "Real-time feedback"

The Prism Work Order module reduces the time engineers spend managing work orders, allowing them more time to focus on completing the job.

Mobile friendly

The Prism mobile app works both online and offline, and is specifically built for engineers to get the latest information while they’re on the go.

Full visibility

Tenants and engineers can see work order updates, comments, photos, documentation, and labor and material costs in one view.

Capture billables

Flag common billables to ensure that no one forgot to log labor and materials charges.

Bring order to chaos

Move beyond the traditional work order system and connect your service delivery actions with real tenant satisfaction.

Male engineer completing on a work order

Other Prism modules you may be interested in

Building Communications

Engage easily with occupants through email, SMS, AI, and Slack

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Standardize and evaluate the condition of your properties

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Preventive Maintenance

Plan ahead to keep assets up and running

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Want to learn more about the Prism Work Order module?