Empire State Realty Trust simplifies staffing, work orders and tenant communications with Prism

“It helps us understand the whole picture of a work order from beginning to the end.” Robert Pender, Empire State Realty Trust  

Empire State Realty Trust oversees a portfolio of top-tier buildings across Manhattan and the greater New York metropolitan area, including the iconic Empire State Building. 

Watch to learn how Robert Pender, Property Manager for ESRT, is simplifying managing work orders with Prism, including:  

• How ESRT has standardized inspections and other processes across their portfolio 
• How Prism has helped ESRT improve communications with vendors and tenants about critical work orders 
• The key analytics that ESRT can leverage to better optimize their work order process 
• What makes Prism “so easy, a five-year-old can use it.”