Author: Scott Sidman
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A Healthy Building for the New Year
If tenants are the heart of a building, than the structure and equipment in that building is its lifeblood. Without properly functioning systems, costs will rise, tenants will become dissatisfied and the property will degrade. Over time it will lose value and become less of a viable entity. Much like your body needs proper care,…
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How Do You Retain Experience & Knowledge?
You learn plenty of lessons in life if you’re fortunate to stick around long enough. One of those lessons is that there is often no replacement for the value of experience and the accumulated knowledge that comes along with it. I was reminded of that today by a line and key plot element description in…
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On Property & Tenant Management: All of Your Employees Are in Sales
This is not a new axiom, but one that is worth revisiting. It seems to be particularly important for these trying times in the real estate industry where tenant retention and attracting new tenants is first and foremost on everyone’s minds. I was reminded of this recently when I read an excellent article by our…
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Cautious Optimism & an Emphasis on Operations
Building Engines sponsored the Bisnow Boston State of the Market event on Thursday, September 30 at the Marriott Copley Hotel. The outstanding event, put on by Bisnow Media, attracted over 1000 of the region’s real estate professionals and included two panels of the most successful and accomplished leaders of the local market. The experts were…
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How do You Prepare for the Black Swan?
As National Preparedness month continues across the country, property owners and managers follow guidance and suggested best practices delivered thru top 10 lists from partners like Building Engines (10 Best Practice Points for Property Team Preparedness) or BOMA (Preparedness Top Ten List for National Preparedness Month.) The question is, who is preparing adequately for the…
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Where do we go to find best practices?
Best Practice Definition Methods and techniques that have consistently shown results superior than those achieved with other means, and which are used as benchmarks to strive for. There is, however, no practice that is best for everyone or in every situation, and no best practice remains best for very long as people keep on finding…
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Failing Better
“Try again. Fail again. Fail better.’ ~Samuel Beckett While I don’t think the Irish writer and poet ever owned or managed commercial property, you can certainly apply his quote to what we all do in the course of running our businesses or doing our jobs. This may be especially true now, given what the industry…
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Why Care About Efficiency?
Much of the value we promise to deliver with our products and services revolves around the concept of helping our clients become “more efficient.” It’s a phrase we use liberally, but what does it mean and where is the real benefit to any organization? Property or facility managers and their staffs need to manage and…
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The Value of Meeting your Market
Next week, we will attend and exhibit at the Building Owners & Managers Association (BOMA) 2010 International Conference in Long Beach, CA. This is our 8th year at the event which serves the primary market we operate in. When everything these days is driven by a need to justify expenses and deliver an ROI, there…
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Securing a Customer
I do not mean winning a new customer, which is normally the primary focus of my job. I’m referring to a recent project where we helped an existing client improve building security and a tenant service related issue, and solidified (secured) our relationship with that client in the process. This is equally important to the…