Maintenance Crew Satisfaction is Just as Important as Tenant Satisfaction

It may not be the most glamorous job, but maintenance crews are the lifeblood of a building – creating an environment for tenants that is clean, safe and welcoming. And while it’s easy to think of service providers as a “rotating door”- easily replaced by the lowest bidder – make sure that a low cost is backed by a history of professionalism and experience!

While Property Management Software can help improve the vendor management process and reduce liability exposure by making it simple to monitor if work is getting completed, as well as manage vendor contracts and COIs, it can’t help you with your selection process and the relationships you nurture throughout the life of your contract!

Case in point: A maintenance worker scorned…