PRISM AI FOR COMMERCIAL REAL ESTATE OPERATIONS

Stop guessing. Start driving performance. 

Your property data holds the key to improving NOI, but key information is locked in disconnected systems and documents. Prism AI by Building Engines delivers instant answers and intelligent recommendations so property teams can cut costs, retain tenants, and make faster decisions across your entire portfolio.

Turn data into answers

With Prism AI, your property documents and data become strategic intelligence through simple, conversational questions. 

  • Ask questions like “what inspection items from last quarter are outstanding?” and get instant answers and recommendations
  • Leases, COIs, vendor contracts and other files stored in Prism become a knowledge base, serving up quick answers and action 
  • Benchmark property performance across your portfolio to identify what’s working – and see suggested actions to fix what’s not

Measurable ROI from day one

Supercharge productivity

Hours of data gathering and analysis now happens in an instant, so teams can get more done without adding headcount

Increase tenant satisfaction

Act on AI recommendations to address tenant satisfaction issues, increase occupancy and reduce turnover costs  

Extend equipment life

Optimize preventive maintenance schedules based on thousands of building-specific data points  

Improve capital planning

Easily identify and prioritize CapEx improvements that have the biggest impact on your bottom line 

Reduce unbudgeted expenses

Identify maintenance issues before they become emergency repairs  

Control vendor spend

Select the best vendors at the lowest price, with quick overviews of vendor performance data, service histories and pricing trends  

Eliminate busywork

Property managers can automatically extract critical insurance coverage information from COIs, engineers can turn service manuals into step-by-step repair guides – Prism AI enables everyone at your property to work smarter.    

That means property teams have more time to focus on high-value activities, like tenant engagement strategies that drive asset value. 

Security that accelerates innovation

Unlike consumer AI tools that share data across users, Prism AI is built on JLL Falcon – CRE’s first enterprise AI platform – so your property data, tenant information, and financial details are only seen by your organization.  

  • Your data is never used to train AI models. All conversation data is encrypted with AES-256 at rest and TLS 1.2+ in transit. 
  • SOC 2 Type II certified with annual third-party penetration testing. Built on Amazon Web Services with 1-hour disaster recovery. 
  • Role-based access controls ensure only authorized users see relevant information. 
  • Supports GDPR, CCPA, and other data privacy regulations for global portfolio deployments. 

Start using AI that understands CRE

See how Prism AI increases profitability and performance through AI-powered operational insights, recommendations and actions.

FAQs

What is Prism AI?

Prism AI is an AI-powered module within the Prism platform that turns your property documents and operational data into strategic insights, recommendations, and automated actions. It’s purpose-built for commercial real estate operations and powered by the first enterprise AI platform designed specifically for CRE.

How is Prism AI different from using ChatGPT or other AI tools?

Generic AI tools don’t understand CRE operations, so you tend to get smart-sounding answers that miss critical nuances like tenant compliance clauses or CAM reconciliations. They also aren’t connected to your data, which means you have to export files, upload them, and copy answers back every time you want an insight. And most consumer AI tools can’t guarantee that your lease terms and financial details won’t end up in someone else’s training data. Prism AI solves all three of these problems because it’s built on JLL Falcon, trained on proprietary CRE data, natively connected to your Prism environment, and fully SOC 2 Type II certified with complete data segregation.

What kind of data can Prism AI use?

Prism AI can analyze documents stored in Prism, including leases, COIs, vendor contracts, inspection reports, equipment manuals, and invoices. It also connects to your live operational data, so you can ask questions about work orders, preventive maintenance schedules, equipment records, and tenant satisfaction scores. You can even chain requests, like “optimize my PM schedules for 78 Main Street and tell me which equipment doesn’t have a schedule.”

Is my data secure with Prism AI?

Yes. Prism AI is SOC 2 Type II certified and built on AWS with AES-256 encryption at rest and TLS 1.2+ in transit. Your data is completely segregated from other organizations and is never used to train AI models. All inactive conversations are deleted after 32 days. Prism AI also supports GDPR, CCPA, and Single Sign-On with Office 365, Active Directory, and Okta.

How can I start using Prism AI?

You can request a demo or contact us to see how the tool works and how it can be applied to your operations.

Is Prism AI part of the broader Prism platform?

Yes. Prism AI is an add-on module within the Prism platform that extends your analytics and decision-making capabilities. It’s a straightforward addition to your existing Prism subscription. Contact us or request a demo to learn about pricing and availability.