How Highwoods Properties achieves a 98% customer satisfaction rating across 30M+ square feet with Building Engines

In this five-minute video interview featuring Catherine Bradshaw, Manager of Customer Service at Highwoods Properties, learn:

  • What’s behind a consistent customer satisfaction rating of 98%.
  • The role technology plays in outstanding customer service
  • How to proactively manage the customer lifecycle
  • Keys to consistent service across 30M+ square fee

Highwoods building in North Carolina

Watch the Video

By submitting this form, you are agreeing that you read and consent to our privacy policy. We may also contact you via email, phone, and other electronic means to communicate information about our products and services. You may opt-out or update your contact information previously provided to us by following the instructions in our privacy policy.