Category: Tenant Experience
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Become a Champion in the Eyes of Your Tenants
Over the past year, you may have heard about the Boston Red Sox going from worst to first in baseball – and becoming world champions! According to Bleacher Report and many diehard fans, Red Sox GM Ben Cherington formulated the winning strategy that fashioned the 2013 World Series Championship.
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You bought A New Property Management System – Now What?
Your company just bought new property management software, and like any new purchase, you want to take it out for a spin. But unlike say… a new 2014 Maserati GranTurismo that only needs a lead foot and a tank of gas to operate, your property management platform offers you a multitude of ways to get…
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Preventive Maintenance: Turning Defense into Offense
When it comes to commercial real estate, having the right plan and people in place are essential for running a productive, stand-out building. Planning normally begins with budget season in the fall and rolls into the winter months as management and engineers strategize their game plans for the upcoming year.
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The Single Platform vs. Best of Breed Decision
A recent spate of articles and blog posts has done a great job chronicling the rise of technology usage in all areas of commercial real estate. However, an ancillary topic I have yet to see addressed is the recognition by CRE technology buyers of the implications of the relationships between their recently added and legacy…
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Building Engines Takes Home Three “Tops in Technology” Awards
Building Engines is excited to announce that we earned three 2014 Tops in Technology Awards from Commercial Property Executive, a leading integrated resource for executives and companies that own, invest in, develop, lease and/or manage commercial real estate.
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Say Yes To The Dress (And Customer Service)
TLC’s Say Yes to the Dress has introduced the viewing public to the highly emotional and very demanding bridal industry. From bridezillas to family feuds to indecisive shoppers, the consultants deal with their fair share of challenges. But the show isn’t just about finding the right dress – there’s a good lesson to be learned…
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What is Your Property Management Brand Promise?
I spend a lot time thinking about our brand in my role here at Building Engines. But my thinking is admittedly often more tactical in nature than perhaps it should be, focused on things like consistent use and application of our logo, colors and graphics, and delivery of awareness programs, etc.
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Take 5 with Kati McCarthy
Our latest customer spotlight shines on Kati McCarthy, Senior Vice President of Lillibridge Healthcare Services, Inc. As one of the nation’s leading owners and managers of healthcare real estate, Lillibridge is passionately committed to customer service as exemplified by their “Lillibridge Standard” of delivering value to tenants and investors.