Category: Tenant Experience

  • Building Engines Announces Record Growth

    We’re excited to announce that our new bookings numbers jumped in Q2 2014 with a record 205% increase over the same period last year. The strong quarterly mark represents our largest new bookings quarter to date.

  • BEI Clients Recognized at the 2014 TOBY Awards

    BOMA International lauded the performance of fourteen commercial properties by presenting them with The Outstanding Building of the Year (TOBY) awards on June 24th in Orlando, FL during the 2014 Every Building Conference and Expo.

  • Self-Service Leasing Could Change the Game

    JLL-backed startup HiRise is set to disrupt the world of CRE leasing. Reminiscent of Airbnb for office space, HiRise is debuting in Washington, D.C. this summer (followed by a national expansion) and will be “the first online transactional marketplace where a tenant can actually search for commercial real estate, as well as complete the entire…

  • Simplify the Holiday Occupancy Scramble

    Do you dread planning your property’s holiday schedule? Coordinating tenant occupancy, staffing needs, and building operations can often be a hassle, involving multiple emails, phone calls and stacks of paper work.

  • (Don’t) Rock Me Like a Hurricane

    With hurricane season already upon us, is your commercial real estate building prepared for an emergency? Property owners and managers are responsible for reducing risk exposure, safeguarding occupants and staff, and, ultimately, reducing the expense associated with insuring CRE portfolios against liability.

  • Take 5 with Inger Jackson

    This month’s customer spotlight shines on Inger Jackson of Spectrum | Emery, a CRE services company that leases and manages eight Class A office buildings in Franklin, TN.

  • What’s Next For In-Building Wireless

    Property owners and carriers have long debated who should incur costs to make sure a phone works in all areas of a building – including a basement or parking garage, which are spots that rarely get signals.

  • Can You Hear Me Now?

    We all know how frustrating it is when service on your mobile device is interrupted – a dropped call, a picture that won’t send, or the web page that just refuses to load. And when your job relies on your mobile device, the aggravation can be overwhelming.

  • How Stellar Customer Service Can Assist with Tenant Retention

    The principals of customer service are certainly not revolutionary, but although they are simple in theory, they require significant organizational commitment. And when applied properly, they have proven to be a clear differentiator for many businesses.

  • Property Managers: Get the Most Out of Social Media

    While the commercial real estate industry may be notoriously slow to adopt new technology, more and more property owners and managers are taking advantage of social media and the opportunity it presents. When used correctly, social media platforms such as LinkedIn, Twitter and YouTube can help building teams strengthen their brand, reinforce tenant relationships, and…