Category: Tenant Experience
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Are You a CRE Tech Laggard?
You clearly understand the value of a building operations system and are able to evaluate the basic features and functions you need at a minimum in order to operate. But how can you determine if your current process and/or provider is limiting your ability to truly impact operational performance?
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How to Emerge as the Ultimate Property Management Thought Leader
If you haven’t heard by now, finding a commercial property management thought leader online is pretty much a crapshoot. You just won’t find many out there. But rather than continue to wonder where all these great, forward-thinking CRE professionals are, I thought I’d take a stab at providing a resource for getting started. You can think…
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Hey Hip New Real Estate Project: Your Name Is…MUD?
The more Building Engines grows, the more mixed-use properties roll onto our platform. This is taking many forms, from medium-sized office buildings in the midst of lifestyle shopping centers to massive complexes well over a million square feet. The trend is well past infancy, but the term “mixed-use development” has stuck—and this bothers me. I…
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5 Exciting Ideas for Throwing the Best Property Event Possible
Tenant relationship management is about much more than just making sure tenants get the services they expect, delivered in a fast, efficient, and courteous manner. It’s about building strong, long-lasting relationships! And one of the easiest ways to build stronger tenant relationships is to create additional opportunities for your property team to get to know…
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Could You Be a CRE VIP Without Even Knowing It?
As a person with a 2.5-cup-per-day coffee problem habit consumption pattern, I tend to watch for opportunities to get a free caffeine fix. Thanks to participation in a certain Seattle-based company’s loyalty program, these chances come around fairly frequently. For this I am grateful. But a few months ago I fell victim to a dreadful…
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Do You Recognize the Warning Signs of a Dissatisfied Tenant?
Customer service can be a tricky thing, especially in CRE property management. You know you want to deliver the best, but you rarely know how well you’re doing – at least, unless you are (or are perceived to be) way off target. There isn’t a whole lot of middle ground. Yet, there is a way…
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Weekly Building Beat: Millenials, Too Much Stuff, and #CRETech
You’ve got a lot going on. We get it. It isn’t easy to find the time to scour the internet for the latest property management and commercial real estate news when you’ve got a job to do. With ‘The Weekly Building Beat,’ you won’t have to waste time searching. We hand-select the best industry content…
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The CRE Owner’s Guide to Working with Startups
Startups are booming right now, and as an underserved market in the commercial real estate (CRE) space, there’s more competition now than ever for renting out smaller, more flexible office spaces. And while coworking spaces are the hot new thing, providing an attractive alternative to traditional offices, remote working is also becoming more standard for…
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CRE Tech Talks #12: The Digital Economy and How Tenants Evaluate Office Space
Technology is changing the business of commercial real estate. This show is about helping CRE Executives improve their tech IQ, so they can make informed decisions that will help their organization innovate, grow and stay competitive. In our latest podcast, Building Engines SVP Scott Sidman is joined by Arie Barendrecht, CEO of WiredScore. In this…
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Unleashing Your Property Teams to Improve Tenant Satisfaction
“Team” does not mean “you”. Not to butcher the obvious, but it’s also not just a group of “yous”. Like music, “Team” requires more than a single note – like happiness, more than a single laugh. The team is a group condition carefully nurtured over time through soft stuff like trust and responsibility, and hard…