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Category: Tenant Experience

  • What Will Your Prospective Tenants Find Online About You?

    These days, the buyer is in control. Unlike previous generations, prospective tenants have the tools to instantly research and compare their buying decisions – without so much as leaving the couch or picking up the phone. According to Intelius, 78% of B2b consumers believe that it is very important to look up information about businesses…

  • Have We Met Before? Communicating Through Digital Channels

    With the technology available to most businesses, employees can work closely with someone and never meet face to face. This has become the reality for many workers across the country, to the point where 40 percent of people have collaborated on a project with someone they have never met, according to a new study by…

  • When Construction Projects Ruin Tenant Relationships

    The general wear and tear on a building can create some unsafe working conditions. Electrical wiring may become frayed or damaged, increasing the risk of a fire, or walkways may become pitted and rough, boosting the chance of a visitor tripping and being injured. These issues needs to be dealt with for effective building management,…

  • Why Property Managers Should Care About the New Vine App

    It was only a matter of time before other industries, even commercial real estate which is notoriously slow to embrace Social Media, realized the power of video. Ok, we get it. People pay attention to video. But why should you, as a property owner or manager, care about Vine App? Here are seven reasons:

  • A New Property Website Solution: BuildingConnect

    Building Engines announced over the weekend their plans to launch BuildingConnect, an affordable, fully branded, and easy to maintain website solution for commercial property owners and managers. Offering attractive design themes complemented by powerful search, communication and management tools, BuildingConnect will allow individual properties to manage their brand, showcase their amenities and service, and drive…

  • Survey: What Makes a Great Property Website?

    What’s the top (and most underutilized) tool for servicing tenants? The answer’s right in front of your face! A professional website for your property is a critical element for a business that hinges on tenant retention and attraction. Your current and prospective tenants operate in an online world. Is your website presence helping you attract,…

  • 5 Features A Great Property Website Needs

    Presenting the face of your building to the public is more about clicks than bricks. Consider your property website the front door for current and prospective tenants. Just like the physical space, it should be branded, easy to navigate, professional and just a little sparkly. And visitors shouldn’t have to ask for directions. As a…

  • A Look at Yourself in the BOMA 360 Mirror

    Sure, you may have poise, grace and beauty, but does your building have have what really matters (note: looking good in a bikini does not make the list)? Does it have what it takes to join the stage of the top performers in operations and management?

  • Best of 2012! Top Content Voted by Your Peers

    It’s a new year and new you – with the same need to improve operations and tenant service. As we shelf 2012 and delve into 2013, here’s a look back at our most popular educational content and resources from the past year.

  • Make Room for Mobile in 2013 Planning

    It’s almost 2013 and you’re getting your ugly sweater and annual planning on. As you prepare your business for the future, one plan you can’t leave out is your mobile strategy. 2012 taught us that workers, tenants and prospects all operate with the expectation that information can be accessed in real-time. The solution is a…