Category: Tenant Experience
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The Pursuit of Tenant Happiness: 3 Steps to Success
In a society where people’s time is becoming increasingly valuable and hard to procure a portion of, providing key information in a simple manner is number 1 when it comes to reaching (and winning over) your audience. Hopefully you think your product is valuable and your service is excellent – but that doesn’t matter much…
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New Webinar: Introducing Operations Performance Management
If you are using a traditional work order system (or no system at all), you aren’t positioning yourself to perform at the level your tenants expect and demand. Watch now to see how Building Engines has moved beyond traditional work order systems to the next generation of software that enables you to perform, not just…
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Unproductive at the Office? Blame Poor Facilities Management
According to a recent article from BUILDINGS, “Facilities Management Plays Key Role in Employee Satisfaction,” facilities management plays a vital (that’s right, vital) role in workplace performance. What this means is that the general upkeep of the workplace greatly influences one’s productivity, employee engagement, and job satisfaction. Have you ever felt dissatisfied with your job?…
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The Power of Pressing the Flesh
That said, there is something to be said still for the in person meeting. I have many strong relationships with clients that I have never met in person. Some I speak to almost daily and feel that I know them like old friends. When you finally meet these “old friends” in person, something changes.
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How Well Are You Meeting Your SLAs?
So your company signed a ho-hum SLA with your tenants. It outlines the level of services that are expected and details around your company’s standards to preserve and maintain the property and its related services to the occupants. You’ve set the parameters of your responsibilities and deliverables and the tenant is reassured and content to…
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Upcoming Webinar: Building Operations in Your Pocket
In this free webinar for senior management and operations executives, our panelists will share how to utilize mobile technologies to: -Alleviate key business pressures: reduce costs, maximize worker efficiency, and increase the longevity of capital assets -Improve tenant service by proactively monitoring tenant needs and addressing them quickly through mobile technology -Maximize Productivity



