Category: Tenant Experience

  • The Pursuit of Tenant Happiness: 3 Steps to Success

    In a society where people’s time is becoming increasingly valuable and hard to procure a portion of, providing key information in a simple manner is number 1 when it comes to reaching (and winning over) your audience. Hopefully you think your product is valuable and your service is excellent – but that doesn’t matter much…

  • New Webinar: Introducing Operations Performance Management

    If you are using a traditional work order system (or no system at all), you aren’t positioning yourself to perform at the level your tenants expect and demand. Watch now to see how Building Engines has moved beyond traditional work order systems to the next generation of software that enables you to perform, not just…

  • Realcomm Rehash… with Hashtags

    These days it seems like social media is everywhere you look (to those who disagree, perhaps you find yourself only looking at sand?). Last week’s Realcomm conference in Las Vegas was no exception. Professionals from the corners of commercial, corporate, institutional and government real estate gathered in Sin City to… tweet! As we explored the…

  • Three CRE Social Media Mavens Who Turned It Around

    When you think of social media, do you picture Facebook, Twitter and millions of young people posting updates on their lives such as: “Score! Just watched my 15th episode of SVU in a row…” While this obviously happens more often than not, social media is also a constant supplier of the latest and greatest in…

  • Unproductive at the Office? Blame Poor Facilities Management

    According to a recent article from BUILDINGS, “Facilities Management Plays Key Role in Employee Satisfaction,” facilities management plays a vital (that’s right, vital) role in workplace performance. What this means is that the general upkeep of the workplace greatly influences one’s productivity, employee engagement, and job satisfaction. Have you ever felt dissatisfied with your job?…

  • How Property Managers Can Get in on the Pinterest Phenom

    With Mashable announcing Pinterest as the #3 social media website on Monday, many businesses have come to see the network in a new light – one that shines on 104 million visitors. The visually fueled platform acts like a cross between an interactive Facebook album and a fantasy Flickr- it’s a collection of photos people…

  • Keep your Peeps! The Tenant Retention Kit to Maintain a Full “Basket”

    Show us the love and we’ll show you how to assess and improve your level of tenant service. We’re sending our Twitter followers the Building Engines Tenant Retention Kit

  • The Power of Pressing the Flesh

    That said, there is something to be said still for the in person meeting. I have many strong relationships with clients that I have never met in person. Some I speak to almost daily and feel that I know them like old friends. When you finally meet these “old friends” in person, something changes.

  • How Well Are You Meeting Your SLAs?

    So your company signed a ho-hum SLA with your tenants. It outlines the level of services that are expected and details around your company’s standards to preserve and maintain the property and its related services to the occupants. You’ve set the parameters of your responsibilities and deliverables and the tenant is reassured and content to…

  • Upcoming Webinar: Building Operations in Your Pocket

    In this free webinar for senior management and operations executives, our panelists will share how to utilize mobile technologies to: -Alleviate key business pressures: reduce costs, maximize worker efficiency, and increase the longevity of capital assets -Improve tenant service by proactively monitoring tenant needs and addressing them quickly through mobile technology -Maximize Productivity